Solutions for Single- and Multi-Family Offices
Overview
The financial landscape of today is more complex than ever, and your high-net-worth families demand dynamic, sophisticated solutions tailored to their unique needs.
State Street’s dedicated Wealth Manager Services (WMS) group can help. With decades of experience working with single- and multi-family offices, we’ve developed an in-depth understanding of the issues you face and how to address them. When you work with us, you receive a unique mix of flexible, high-touch service with the scale, breadth and stability of our larger institution — all tailored to meet your business needs.
The WMS Approach to Client Service
Our dedicated family office teams are accountable to you. Collaboratively, we develop service level agreements, perform quantitative assessments through our client report cards and administer qualitative surveys to ensure our customer service meets your expectations.
We also meet regularly with your family office staff to proactively address:
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Any needs you have or issues you’re experiencing today
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Any strategic shifts anticipated for tomorrow
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Any concerns you may have within State Street and to advocate on your behalf for answers and timely resolutions
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How You Can Benefit from a State Street Solution
Although State Street is a leading global custodian for hundreds of family offices today, in an environment with continued revenue and regulatory pressures and sustainability challenges, we recognize that outsourcing is gaining in popularity with single and multi-family offices. As a service provider, you’re often forced to do more with less, and outsourcing offers a convenient way to maximize your efforts.
For example, engaging in an outsourcing solution with State Street can:
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Move you from a fixed cost to a variable price structure, helping you improve your operating margin as assets grow
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Allow you to leverage the scalability of State Street, and gain a platform that enables your customers to invest more seamlessly in a global capacity — with any investment manager or third party platform
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Provide you with the product and servicing capabilities required by complex family offices — such as family partnership accounting and data aggregation
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Help resolve any human capital issues you may face
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Offer easy access to cutting-edge technology and reporting capabilities that would either present an IT resource burden or be too costly to implement on your own
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Provide you with best practices and thought leadership based on our extensive experience and involvement with many industry associations
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For more information about a Wealth Manager Services solution, please contact:
Peter Thurmond
Senior Vice President
+1.617.664.6676
peter.thurmond@statestreet.com